Island Hopping: Painting Hawaii’s Largest Airport Car Rental Facility

Over the past 20 years, Consolidated Painting, LLC has earned a spotless reputation for tackling some of the toughest commercial painting challenges in Hawaii. There’s no better example than their recent completion of a $340 million Kahului Airport Consolidated Rent-A-Car (CONRAC) facility.
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Don’t Worry About the Weather: How to paint with confidence no matter what the forecast

Worried about the weather? With Resilience® Exterior Acrylic Latex, the threat of rain or dew will not slow down or delay your job because it is specially formulated with breakthrough MoistureGuard™ Technology. Continue reading Don’t Worry About the Weather: How to paint with confidence no matter what the forecast

Pro Tips: Use a Report Card to Improve Customer Satisfaction (video)

“Customer service is having a policy for dealing with the small percentage of clients that are very, very difficult to please,” says Kevin Nolan of Nolan Painting. In this episode of our Pro on the Go video series, we talk with Kevin about one of the most effective ways his company has found to measure customer satisfaction and improve service.
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Contractor Q&A: Joe Ferrera on Building a Good Team, Keeping Up with Technology and Painting Some of Hawaii’s Biggest Jobs

Painting was going to just be a temporary job for Joe Ferrera (third from right above), but it became his lifelong career. We sat down with the owner of Consolidated Painting, LLC in Kapolei, Hawaii, to find out what he’s learned over his long career in the trade.
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Go the Extra Mile: 3 Contractors Share Their Secrets for Generating Repeat Business

“My painter does such a great job for me. The next time I need something painted, I wouldn’t even consider going to anyone else.”

Do your customers talk about you this way? To make sure they do, incorporate some of these winning customer service strategies into your business practices when you complete your next job.
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7 Steps for Solving Business Problems, or Learning How to Eat an Elephant

Successful people all do one thing: they solve problems. They don’t just stare at a problem and wish it would go away. In this article, Mitzi Perdue, author of How to Make Your Family Business Last, shares her seven steps for solving your business problems. Continue reading 7 Steps for Solving Business Problems, or Learning How to Eat an Elephant

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